The customer feedback tool for SaaS teams
Stop guessing what your users want. Collect feedback with automatic sentiment analysis, track trends in your dashboard, and share your roadmap publicly.
The problem
Customer feedback is scattered across emails, support tickets, and chat. Without a central place to collect and analyze it, you build features nobody asked for.
The solution
Palmframe gives you one place for all feedback. An embeddable widget collects it, sentiment analysis categorizes it, and your dashboard shows trends. Share a public roadmap so users know you're listening.
Key features
Sentiment analysis
Every feedback is categorized by sentiment — love, like, dislike, hate. Spot trends before they become problems.
Dashboard analytics
See sentiment trends, top pages, and every piece of feedback in real-time. Filter, search, and export.
Public roadmap
Show users what you're building. Three-column board with planned, in progress, and completed items.
Discord notifications
Get real-time alerts in Discord when new feedback arrives. Message, sentiment, and page URL included.
Ready to get started?
Try Palmframe free — takes 2 minutes to set up.